FAQ

How long does it take to prepare products for shipping?

As products are made on demand It takes 2-7 business days to prepare them.

Where are the products shipped from?

Art prints are shipped from 5 different countries. We choose the one that is closest to you so there are no import taxes and faster shipping. 

Clothing is shipped from Belgium therefore import taxes may be applied outside Europe.

What are the shipping times?

Art prints shipping times ( applicable for pet portrait physical ar prints too)

(Most of the items arrive in this timeframe, however delays are possible, because of customs or during the holiday season.)

Europe: 2-7 business days

UK: 2-6 business days

USA: 3-7 business days

Australia: 2-6 business days

Canada: 2-7 business days

Everywhere else: 5-21 business days

Clothing shipping times:

Europe: 4-7 business days

USA, Canada: 4-7 business days

Australia: 7-9 business days 

Custom fees may be applicable for international orders for clothing; customers are liable for such charges.